Excellent on every front.
Great service. Prompt response time. Friendly, helpful and knowledgeable.
Jennifer was very helpful for us in making our will.
Very friendly, helpful and professional. Jennifer was very helpful and was most willing to answer any question related to the legal process, plus assisting me in completing the required documents.
I thought the service and Jessica was very good and I would recommend to others.
Found Jennifer Nguyen to be very professional and helpful. She answered all our questions and explained everything to us in a clear manner.
We had a very eventful meeting with Jessica who explained the entire process of making our wills and the Enduring Power of Attorney (which we already have in place). She also provided us with very useful information regarding distribution of our assets for our grand-children which would give them a clear understanding of their entitlements.
All in all we found our experience with Jessica, very enjoyable, informative and satisfying and will have no hesitation in recommending her and the organisation she is employed by, namely Birman & Ride.
Thanks once again for the service provided.
We are very happy to highly recommend Perth Wills Centre. Jennifer, our consultant, was fantastic, very friendly & professional, highly efficient, very clear and so patient!
She made what we thought would be “a complicated and complex Will” seem like such a simple and clear exercice. Thanks to her professionalism, we came away feeling confident that everything is in place. Utilising the modern technology which allowed to see work being done on a big screen is also amazing. Thank you!
We found Jessica Smith and Co during our correspondence and interview very helpful, professional and understanding.
The preparation of the will was a smooth process. Jess Smith was polite and efficient.
Very polite, efficient, and helpful. Without any fuss or stress so pleased with them rates were also great.
Appointment for my will was on time, and Jennifer was very helpful and made things very easy.
Jessica was very professional & helpful with her advice.
Jennifer was very helpful and simplified the will process for me. Got rid of all the “fluff” (great term). Good to be able to finalise in one transaction as well. Would happily recommend to anyone wanting will assistance.
I was very happy with Jessica’s calm and professional manner. My request was processed promptly and efficiently. At this stage I would be happy to refer anyone I know to your company.
Both [client] and I enjoyed the process and felt Jennifer did a wonderful job. Thank you for your patience. It was a relief to have everything explained so well and for your comprehensive knowledge. The process was so efficient and professional
It was lovely speaking with Jessica. It made me feel comfortable and confident in being there, not only by her genuine friendly manner, but also (of course) imparting her knowledge and advice on the matter at hand. Very professional and adept.
Great service, thank you.
Great Service. Great People. Value for money. Very professional & compassionate. Thanks Jessica Smith & team.
Jessica was great and made the process smooth and simple. Greatly appreciated.
I came to Perth Will Centre on 24 July. Even though I was twenty minutes early for my 9.30am appointment, Jessica Smith came out to see me straight away.
I was very happy with the level of service Jessica provided. Jessica was very professional, yet easy to talk to, and explained things clearly. Before I knew it, I had a will in place.
To be honest I was hesitant at first, but I am glad I engaged Perth Wills Centre to prepare my Will and I would highly recommend Perth Wills Centre to anyone.
Took us many years to get around to making a will and we finally did it with the help of Perth Wills. Very professional and very informative and well explained.
Left it so long because I thought it was going to be a hassle, but you guys made it so easy. If anybody asks me where to get a will done, I will fully give you guys the thumbs up! Thank you.
Very happy with the service. Thank you.
Making our Will and EPOA was made simple and easily done with the assistance of Jessica Smith. Thank you.
My whole family have had their wills completed by the Perth Wills Centre and I’ve used Flat Rate Settlements previously so it was an easy decision for my partner and I to have our wills done by them. Jessica was great to deal with and made the whole process simple and easy to understand.
Jessica was wonderful personable and friendly she answered all my questions even when I asked the same one several times until I understood it all. I found her to be extremely professional and knowledgeable and will definitely recommend her and your company to others as I myself was referred to Jessica through a friend.
The process of making a will and an EPOT was a hassle free process. Friendly, competent staff made it pleasant and easy. I recommend Perth Wills Centre and rate them highly.
Very positive experience in getting my Will and EPOA completed. Jennifer did everything on the spot on a large screen and it was printed out and witnessed before I left the office (all done in my lunch break). I’d recommend the service to anyone. It’s a one-off very reasonable cost, with the outcome of peace of mind and being able to share your end of life wishes with your family and friends.
The service was excellent. As I had to organize my will from a distance, I wasn’t at all sure how things would proceed, but the staff at the Perth Wills Centre replied promptly to my enquiry and put me at ease throughout the procedure. Jessica arranged a video-conference, when I was able to explain my wishes. The subsequent draft was promptly dispatched and reflected 100% my wishes, so all was very satisfactory.
I am very happy that storage facilities are provided free of charge, and will be pleased to return to Perth Wills Centre, should I wish to make changes.
Thanks for you kind assistance.
We felt at ease during our appointment. We were given most helpful guidance throughout. Knowing that the set price was adhered to made the experience much less confronting. Would recommend to anyone. Many thanks.
Jessica many thanks for your assistance in the making of my will. The service was first class & have no hesitation in recommending & using again
PROFESSIONAL, EXCELLENT & EFFICIENT! Jessica Smith is awesome 🙂 I’m very happy with her service. I will definitely recommend to anyone considering making a will.
I was really happy with the service, fast and efficient no unnecessary waiting, I will refer to family and friends
Had our wills changed from the original wills made by your company on the 12 August 2012. Very pleased with the attention that your lawyer gave to me in making the changes and the way Jennifer handled all that I requested.
Jennifer Nguyen was excellent. She has the knowledge, experience and candor to assist clients draw a will which reflects their wishes and is legally sound to prevent headaches for executors. Very efficient and personable as well.
I recently had my will drafted by Jennifer. Jennifer was really helpful in explaining and making sure I understood everything throughout the entire process. I would recommend Birman & Ride (Perth Wills Centre) to anyone considering making a will.
We have had dealings with Birman & Ride for many years and recently decided to update our Wills and Enduring Power of Attorney. Our consultation was with Jessica Smith who was very professional, helpful and prompted us when we needed to know of changes that applied to us.
Her instructions regarding going forward were helpful and enabled us to successfully finalise our paperwork and return it to her in a timely manner.
Thank you Jessica for your assistance and guidance.
Jessica provided detailed, prompt, helpful and friendly advice. I would not have procrastinated for years in formalising my will if I had known how easy it could be.
We received clear advice on an issue we were considering in updating our will. Very professional.
Just the kind of service and process that I like – quick , easy, and simple. Thank you.
Great service to do Wills.
We had a personal recommendation to Birman & Ride from friends and approached the firm first about the lease for a Retirement Village. We felt that we were well advised on that occasion, so returned to the same people when we were raising our wills a few months later. Sound, uncomplicated advice was given in a friendly setting. Our wills and EPAs were prepared promptly and efficiently.
We had a very positive experience and would like to thank Jennifer for making the whole process quick and easy. Jennifer was very polite, friendly and professional during our Will consultation, which put us at ease and reaffirmed our decision to choose Perth Wills Centre. Given our positive experience, I would not hesitate in recommending Perth Will Centre to others.
A very professional service making the experience easy to understand and finalising the document in a short time.
As always the advice and service I received was reliable and very much appreciated. Thank you everyone, especially Michael and Lucy.
Jennifer was very professional and we got exactly what we wanted for our will.
Very professionally conducted.
This was an exceptionally good service from start to finish. It was easy to make the booking for our wills appointment and easy to find the Irwin Street address. The actual session for preparing the will exceeded our expectations in every respect: everything was explained clearly and patiently, and it was very helpful to be looking at the on-screen projection. We genuinely have no criticisms or complaints of any kind and are pleased to have this opportunity to thank you for such good professional service and making the whole experience pleasant and straightforward.
Quick and easy service.
Thank you for a great service and sorting our wills out so efficiently.
Jessica Smith it was a pleasure to talk to you. The service provided was outstanding, fast, efficient and precise. All the staff very friendly, professional, considerate, understanding and extremely helpful. Birman & Ride will be my lawyers for life. As I age I expect I’ll use their services for matters other than just my will (especially for contract reading advice for when I plan to go into either a retirement village or aged care facility (and of course help with my family’s estate management).
If you get yourself organised before you go there, they provide a quick and efficient service. Most importantly, they go through all the options with you in a concise manner. Great peace of mind and I left feeling very satisfied.
Very professional and helpful service. I would have no hesitation in recommending you.
My experience preparing my will with Jennifer was excellent. Thank you.
Very happy with the wills service. It’s quick, clear, at a reasonable price, and they make sure to follow up with you to ensure everything is okay.
Good service, explain things in full. Will come back if any other legal matters need are dressing.
Jessica Smith was amazing. Informative, clear and very personable. Made drawing up will easy and great that it could be done immediately as I live in the country. Certainly have recommended her to other family members and friends. Thank you Jessica.
Very friendly, knowledgeable and efficient. Thanks very much.
Being a blended family means there are questions in relation to exes and step-children. Thanks for answering all our questions so our intentions are clear for our families after we’re gone. Appreciate all your advice and assistance. Thank you.
Charlotte was very helpful and professional.
She listened and understood what we meant, and ensured we understood her.
Great job. Thank you.
Courteous service with reasonable charges applied.
They have a friendly relaxed atmosphere and simple to follow steps, with everything explained in layman’s terms.
I would recommend Perth Wills Centre and Birman & Ride to family and friends.
Excellent, efficient service.
My appointment with Charlotte was very seamless. She is a very lovely, knowledgeable and caring lady.
I was extremely happy with Charlotte’s service. Many thanks.
I have no reservations with Charlotte and the Team at Perth Wills Centre, and would definitely recommend to any others out there looking to achieve a good end result within a timely manner. Money well spent to secure confidence for me and my family
The Perth Wills Centre is the place to go to make your will and power of attorney. For a very reasonable price they guide you through the whole process advising along the way and helping you understand the legal terms. I have no hesitation in recommending them.
Information was clear and understandable . One on one was good. All questions answered clearly without digressing . I would recommend to others.
Very professional and value for money, would highly recommend.
Great service. Fully understood our requirements and executed perfectly.
Excellent service by Charlotte and liked the way the questions were set up on the TV screen, so easy to see and answer.
The service provided by Lucy Dickens was very professional and all my questions were answered in a clear and understandable manner. Highly recommended.
I was introduced to your firm through your handling of my mother’s Probate. Your help at that time was invaluable to my family – all done professionally and courteously and very much appreciated.
My husband and I needed to redo our Wills and Power of Attorney and I could think of no one better to handle our affairs!
Thank you for your friendliness and professionalism.
Professional, Knowledgeable and well presented
Affordable and very professional
Thank you very much for an excellent service.
Highly recommended professional law services. Thank you.
|Matthew Gunn was comprehensive and professional during my Fixed Price Will appointment. He made contact prior to give me the list of things to consider, so [the] appointment ran smooth. I will definitely use their legal services again|
Excellent service. Things were explained perfectly.
Very good professional service
I would like to sincerely thank you for your generous donation of the Wills service which we featured in our silent auction at Lifeline WA’s 2018 Black Diamond Gala Dinner.
We thank you again for your generous donation and look forward to continuing this partnership in the future.
Excellent and professional service – Well done
great service [Matthew]
Outstanding. We have used Birman & Ride for two separate matters so far and have found the professionalism to be top-notch and the fee structure very reasonable and completely transparent. Wouldn’t hesitate to recommend. Thank you.
I didn’t expect the process to be straightforward and simple, thanks to yourself and Tara.
This was a very easy process most ably completed for me by Krysten.
Excellent service, very efficient and very personable approach [Krysten].
Matthew made it all very easy and all went smoothly, it was great to have it all completed in one appointment.
Great service. The whole process [ran] smoothly, giving me peace of mind. Thanks
Satisfied with the advice, information and efficiency of completing my will, thank you.
Fantastic service, prompt, informative and very efficient. Have recommended to all our friends. Matthew Gunn was great.
We were very happy with the professional and knowledgeable advice given, and the efficient and very reasonably-priced service we received. Thank you Lucy and Matthew.
I was very impressed with Matthew’s service and I have nothing negative at all!! The service overall was brilliant and I would definitely recommend Matthew to others. Thank you very much
Matt was fantastic as usual.
I have dealt with him on three occasions now and each time he has been extremely polite, very time efficient and seems to have fantastic knowledge regarding Will’s and when I was dealing with my late mothers probate etc.
I have recommended him to my inlaws
Very pleasant and painless experience; well delivered and walked out with all the information needed, including the copy of my will…thank you
Excellent guidance to understand the process and incorporating different scenarios.
Very impressed. So easy but professional. Excellent service. Already recommended to our daughter and son in law to get their [Wills] done by you as well.
Very easy to do and the service was professional and pleasant.
Prompt, professional & well explained. Simply well done, keep up the good work.
The process was quick, efficient and professionally executed.
There was no time wasting discussions, just enough questions to ascertain that we were satisfied that all situations were covered when we updated our wills. The whole process was painless.
Once I was able to get through I the service was prompt, thorough and well explained. We felt that our wishes have been well explained and our will is fair and equitable to our families.
Prompt service, efficient.
Very fast and no fuss service while coordinated in a professional manner. One meeting and everything got done with a witness provided on site.
Friendly and efficient service. Provided good advice and services that met our needs.
Very efficient, helpful and painless. Left feeling job well done.
Birman & Ride handled a probate process for us as well as drawing up our wills.
The service was immediate and reasonably priced in comparison to other legal firms we contacted.
Staff were a pleasure to deal with and provided options, outlining any potential implications for us to consider.
Very clear advice was given so we 100% understood the process, along with prompt service. Lucy was very professional and we are so happy she was recommended to us. Thank you, I know whenever if ever we need a lawyer we will be back.
[What did you like about our services?] Your expeditiousness. I contacted your company without introduction, based only on an online ad. The speed with which you were able to arrange an appointment and address what was for me an urgent issue, was exemplary. Ongoing correspondence to keep me appraised of the legal process I engaged you to undertake was timely and efficient. Because of the efficacy of your service, my partner and returned to Birman and Ride for our wills to to be drawn up. All in all, great customer service from both Lucy and Krysten and reasonable fees.
Very efficient and friendly service. There were no unnecessary meetings and phone calls. I have recommended you to several people on the strength of our two separate dealings with you. Matthew was very helpful and informative.
I was a little anxious about going to any lawyers but very quickly I felt very comfortable and at ease. My lawyer [Krysten Russo-Battagliolo] greeted me with a smile and she was extremely thorough and professional. I think Birman and Ride are are lucky to have her and will only excel with her there.
[What did you like about our services?]
Knowing that my problem (Will) would be dealt with on the spot. Knowing the fee before I started. Knowledgeable, efficient, polite and friendly service. I was very impressed and happy with service I received … I especially liked that my will was written in plain English. Thanks again.
Thank you so much for all of your help Matthew, very much appreciated!!
Easy & quick. Friendly competent staff.
The team at Birman and Ride are very professional and easy to deal with. They explain every thing. I am always happy with the service I have received.
We stated our objectives. Lucy explained the difficulties of various actions. We now have a will that we believe will achieve a satisfactory outcome for all concerned. We are very satisfied with Lucy’s direct approach to resolving our issues.
Lucy was well prepared with the background material we had sent, and retrieved our current wills from the file. She gave a comprehensive explanation of testamentary trusts, and an outline of whether they would be of value or not given our circumstances and what we wanted to achieve long term. She also explained the role of Family Trusts, and where we could look to get a broader understanding.
[What did you like about our services?] The courtesy & efficiency of your officer [Krysten Russo-Battagliolo]
I liked the use of an electronic white board in the preparation of the will … Our consultant was polite and very professional.
My husband and I were extremely impressed with the professionalism and efficiency of our solicitor. Your fixed price strategy is what initially attracted us to Birman & Ride and we will continue to use your firm for all our legal services. Thank you for providing an outstanding service at an affordable price.
Very efficient service and value for money. Friendly and professional staff.
I’m sincerely pleased Birman & Ride are handling my affairs in this regard. I was impressed with the professionalism of James FLEXMAN yesterday and the other staff that I came into contact with. Thank you again.
It was personalised and interactive with a screen to refer to. Advice was to the point.
The consultation was done efficiently and at a reasonable price. All good!
The service provided by B&R was reassuring from the very start. From the time of the online booking, we felt confident in the thoroughness of the service. Even though there was an agreed upfront cost, B&R did not rush the the preparation of our Wills, and we would highly recommend their services. In particular, we were impressed with Matthew who sought the relevant procedural advice when he deemed it necessary. Thanks for the great service.
Friendly, efficient and professional
Reasonably priced and efficient
Punctual, gave answers quickly – excellent service
Efficiency, professionalism and simplicity of having our wills made.
Thank you Michael and James for your very professional service preparing our Will today. Michael was very thorough in explaining different things and pointed out situations that we should be aware of as our Will was being prepared. 10/10 !! A excellent range of services are being offered at a very fair cost to your clients – Financial Planning providing same high standards with a fair cost structure would compliment Wills, Estate Planning etc.
Could not fault the service
Everything was as professional as I could have wished. And your new big screen way of looking at things very impressive. My third will with Michael Hodgkins and I could not ask for better service.
Fantastic service. Prompt, efficient and friendly. I would recommend this service to anyone needing a Will done.
I knew exactly what I was expected to pay up-front. The consultation was arranged promptly and executed efficiently, without fuss or any nasty surprises. Good value service for money!
All your lawyers are friendly and courteous and helpful indeed, but I expected nothing less from Jeremy’s firm. I think you have all done your best to answer my queries as soon as you can.
I was impressed by the courteous, friendly & professional manner in which our affairs were handled by Lucy Dickens your Legal Agent. We did make a small error and Lucy fixed the matter promptly & efficiently. Furthermore we have suggested to our Daughter & Son in Law that they look into making their Wills at Birman & Ride.
Fantastic service all round. I used your company for family law, will and settlement agent for selling and again for purchasing. The professionalism of all staff is to be commended. Any queries that I had were responded to immediately. Fantastic service in each department, and would use your company again. Have even recommended a friend to you already. Many thanks
Thank you – we have used you[r] services as settlement agents and to write our Wills and [are] very happy with your work!
Smooth operation, clear explanations, friendly manner of each officer, thoroughness. You did well!
Very professional & helpful, have recommended your firm to one of my friends.
Dear Jeremy, Thank you very much for everything that you did for Arthur and I. A wonderful gesture to donate your fee [for Wills] to our appeal. Thank you.
Will while you wait, a quick & easy process. Staff friendly, efficient and answered all my questions in relation to my new will.
Emily was extremely helpful, polite and informative. Clearly explained implications involved in my desire of how my estate was to be distributed for purposes of drafting and formalising my will.
Emily Lamberto was extremely helpful with the amendments to existing wills. Emily was also very efficient in her response to my emails and calls.
Fixed cost for Basic wills. Easy to complete form. Friendly staff.
Convenient, quick turn around, excellent advice