Once I was able to get through I the service was prompt, thorough and well explained. We felt that our wishes have been well explained and our will is fair and equitable to our families.
Prompt service, efficient.
Very fast and no fuss service while coordinated in a professional manner. One meeting and everything got done with a witness provided on site.
Friendly and efficient service. Provided good advice and services that met our needs.
Very efficient, helpful and painless. Left feeling job well done.
Birman & Ride handled a probate process for us as well as drawing up our wills.
The service was immediate and reasonably priced in comparison to other legal firms we contacted.
Staff were a pleasure to deal with and provided options, outlining any potential implications for us to consider.
Very clear advice was given so we 100% understood the process, along with prompt service. Lucy was very professional and we are so happy she was recommended to us. Thank you, I know whenever if ever we need a lawyer we will be back.
[What did you like about our services?] Your expeditiousness. I contacted your company without introduction, based only on an online ad. The speed with which you were able to arrange an appointment and address what was for me an urgent issue, was exemplary. Ongoing correspondence to keep me appraised of the legal process I engaged you to undertake was timely and efficient. Because of the efficacy of your service, my partner and returned to Birman and Ride for our wills to to be drawn up. All in all, great customer service from both Lucy and Krysten and reasonable fees.
Very efficient and friendly service. There were no unnecessary meetings and phone calls. I have recommended you to several people on the strength of our two separate dealings with you. Matthew was very helpful and informative.
I was a little anxious about going to any lawyers but very quickly I felt very comfortable and at ease. My lawyer [Krysten Russo-Battagliolo] greeted me with a smile and she was extremely thorough and professional. I think Birman and Ride are are lucky to have her and will only excel with her there.
[What did you like about our services?]
Knowing that my problem (Will) would be dealt with on the spot. Knowing the fee before I started. Knowledgeable, efficient, polite and friendly service. I was very impressed and happy with service I received … I especially liked that my will was written in plain English. Thanks again.
Thank you so much for all of your help Matthew, very much appreciated!!
Easy & quick. Friendly competent staff.
The team at Birman and Ride are very professional and easy to deal with. They explain every thing. I am always happy with the service I have received.
We stated our objectives. Lucy explained the difficulties of various actions. We now have a will that we believe will achieve a satisfactory outcome for all concerned. We are very satisfied with Lucy’s direct approach to resolving our issues.
Lucy was well prepared with the background material we had sent, and retrieved our current wills from the file. She gave a comprehensive explanation of testamentary trusts, and an outline of whether they would be of value or not given our circumstances and what we wanted to achieve long term. She also explained the role of Family Trusts, and where we could look to get a broader understanding.
[What did you like about our services?] The courtesy & efficiency of your officer [Krysten Russo-Battagliolo]
I liked the use of an electronic white board in the preparation of the will … Our consultant was polite and very professional.
My husband and I were extremely impressed with the professionalism and efficiency of our solicitor. Your fixed price strategy is what initially attracted us to Birman & Ride and we will continue to use your firm for all our legal services. Thank you for providing an outstanding service at an affordable price.
Very efficient service and value for money. Friendly and professional staff.
I’m sincerely pleased Birman & Ride are handling my affairs in this regard. I was impressed with the professionalism of James FLEXMAN yesterday and the other staff that I came into contact with. Thank you again.
It was personalised and interactive with a screen to refer to. Advice was to the point.
The consultation was done efficiently and at a reasonable price. All good!
The service provided by B&R was reassuring from the very start. From the time of the online booking, we felt confident in the thoroughness of the service. Even though there was an agreed upfront cost, B&R did not rush the the preparation of our Wills, and we would highly recommend their services. In particular, we were impressed with Matthew who sought the relevant procedural advice when he deemed it necessary. Thanks for the great service.
Friendly, efficient and professional
Reasonably priced and efficient
Punctual, gave answers quickly – excellent service
Efficiency, professionalism and simplicity of having our wills made.
Thank you Michael and James for your very professional service preparing our Will today. Michael was very thorough in explaining different things and pointed out situations that we should be aware of as our Will was being prepared. 10/10 !! A excellent range of services are being offered at a very fair cost to your clients – Financial Planning providing same high standards with a fair cost structure would compliment Wills, Estate Planning etc.
Could not fault the service
Everything was as professional as I could have wished. And your new big screen way of looking at things very impressive. My third will with Michael Hodgkins and I could not ask for better service.
Fantastic service. Prompt, efficient and friendly. I would recommend this service to anyone needing a Will done.
I knew exactly what I was expected to pay up-front. The consultation was arranged promptly and executed efficiently, without fuss or any nasty surprises. Good value service for money!
All your lawyers are friendly and courteous and helpful indeed, but I expected nothing less from Jeremy’s firm. I think you have all done your best to answer my queries as soon as you can.
I was impressed by the courteous, friendly & professional manner in which our affairs were handled by Lucy Dickens your Legal Agent. We did make a small error and Lucy fixed the matter promptly & efficiently. Furthermore we have suggested to our Daughter & Son in Law that they look into making their Wills at Birman & Ride.
Fantastic service all round. I used your company for family law, will and settlement agent for selling and again for purchasing. The professionalism of all staff is to be commended. Any queries that I had were responded to immediately. Fantastic service in each department, and would use your company again. Have even recommended a friend to you already. Many thanks
Thank you – we have used you[r] services as settlement agents and to write our Wills and [are] very happy with your work!
Smooth operation, clear explanations, friendly manner of each officer, thoroughness. You did well!
Very professional & helpful, have recommended your firm to one of my friends.
Dear Jeremy, Thank you very much for everything that you did for Arthur and I. A wonderful gesture to donate your fee [for Wills] to our appeal. Thank you.
Will while you wait, a quick & easy process. Staff friendly, efficient and answered all my questions in relation to my new will.
Emily was extremely helpful, polite and informative. Clearly explained implications involved in my desire of how my estate was to be distributed for purposes of drafting and formalising my will.
Emily Lamberto was extremely helpful with the amendments to existing wills. Emily was also very efficient in her response to my emails and calls.
Fixed cost for Basic wills. Easy to complete form. Friendly staff.
Convenient, quick turn around, excellent advice